Effective Date: March 30, 2026
1. Overview
Welcome to IK Studio. By accessing or purchasing from our website, you agree to be bound by these Terms of Service. These terms apply to all users of the site.
If you do not agree with any part of these terms, please do not use our website.
2. Products and Orders
We make every effort to display product details, descriptions, and prices accurately. However, we do not guarantee that all information is error-free.
We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit quantities purchased per customer
- Update product information and pricing without prior notice
3. Order Process
By placing an order, you agree that:
- All information provided is accurate and complete
- You are authorized to use the payment method provided
After placing an order:
- You will receive instructions for payment
- Orders are subject to confirmation and availability
4. Payment Terms
We currently accept payment through:
- QR-based payments (e.g., GCash, Maya, or bank transfer)
- Manual payment arrangements via Facebook Messenger
- Other payment methods that may be introduced in the future
Important:
- Orders are not processed until payment is confirmed
- Customers must send payment proof after completing payment
- Orders not paid within 24 hours may be cancelled
We reserve the right to cancel unpaid or suspicious orders.
5. Pricing and Fees
All product prices listed on the website do not include delivery fees unless otherwise stated.
- Delivery fees will be calculated after checkout based on your location
- Customers will be informed of the delivery fee before shipment
6. Shipping and Delivery
We arrange delivery through third-party courier services.
- Delivery timeframes may vary depending on location and courier availability
- We are not responsible for delays caused by couriers, weather, or unforeseen circumstances
- Customers are responsible for providing accurate delivery details
7. Order Confirmation and Communication
We may contact you through:
- Phone
- Facebook Messenger
Customers are responsible for responding promptly to avoid delays in processing.
8. Returns, Refunds, and Exchanges
Due to the nature of our products and payment system:
- All sales are final, unless the item received is defective or incorrect
- Requests for returns or exchanges must be reported within [X days] of receiving the order
- Proof (photos/videos) may be required for validation
We reserve the right to approve or deny any return or refund request.
9. Cancellation Policy
- Orders may be cancelled before payment is made
- Once payment is confirmed, orders cannot be cancelled
10. Limitation of Liability
We are not liable for:
- Any indirect or consequential damages
- Delays caused by third-party couriers
- Issues arising from incorrect information provided by the customer
11. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
12. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.
13. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Philippines.
14. Contact Information
For any questions about these Terms, please contact us:
- Email: hello@ikprints.com
- Facebook: IK Studio
By using our website, you acknowledge that you have read and understood these Terms of Service.